General Inquiries & Nonprofit Profile Support
Have a question about updating your GuideStar nonprofit profile or general question about using GuideStar?
Send the Candid support team a message or call this phone number. (800) 421-8656
Product Support
Are you a current customer and do you have a question about using your GuideStar product or service?
Send Our product support team an email.
Sales
Looking to purchase a product or figure out which GuideStar service is right for you?
Send our business development team an email.
Media Inquiries
Are you a member of the media who has an inquiry for our nonprofit experts?Send us an email.