General Inquiries & Nonprofit Profile Support

  • Have a question about updating your GuideStar nonprofit profile or general question about using GuideStar?

  • Send the Candid support team a message or call this phone number. (800) 421-8656

Product Support

  • Are you a current customer and do you have a question about using your GuideStar product or service?

  • Send Our product support team an email


  • Looking to purchase a product or figure out which GuideStar service is right for you?

  • Send our business development team an email.

Media Inquiries

  • Are you a member of the media who has an inquiry for our nonprofit experts?Send us an email.

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