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Account Help

How to access products, update account settings, and register an email address with GuideStar.

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11 articles in this collection
Written by Robin Burdick

One Login for Candid Websites

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Written by Robin Burdick
Updated over a week ago

How to Create an Account on GuideStar

Register your email address with GuideStar to access nonprofit information and verify your email.
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Written by Robin Burdick
Updated over a week ago

How to Update Your Account Information

Update your name, email address and password
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Written by Robin Burdick
Updated over a week ago

GuideStar Account Help

Register with GuideStar, access your account, and update account settings.
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Written by Robin Burdick
Updated over a week ago

Supported Browsers

The browsers that work best with GuideStar products and services.
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Written by Robin Burdick
Updated over a week ago

Try This If You Are Experiencing Technical Issues

GuideStar thinks I'm a bot or I'm having issues updating my nonprofit profile.
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Written by Robin Burdick
Updated over a week ago

Contact Candid Support

Still need help?
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Written by Robin Burdick
Updated over a week ago

FAQs

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4 articles in this collection
Written by Robin Burdick
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