Account Help

How to access products, update account settings, and register an email address with GuideStar.

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11 articles in this collection
Written by Robin Burdick

One Login for Candid Websites

Written by Robin Burdick
Updated over a week ago

How to Create an Account on GuideStar

Register your email address with GuideStar to access nonprofit information and verify your email.

Written by Robin Burdick
Updated over a week ago

How to Update Your Account Information

Update your name, email address and password

Written by Robin Burdick
Updated over a week ago

GuideStar Account Help

Register with GuideStar, access your account, and update account settings.

Written by Robin Burdick
Updated over a week ago

Supported Browsers

The browsers that work best with GuideStar products and services.

Written by Robin Burdick
Updated over a week ago

Try This If You Are Experiencing Technical Issues

GuideStar thinks I'm a bot or I'm having issues updating my nonprofit profile.

Written by Robin Burdick
Updated over a week ago

Contact Candid Support

Still need help?

Written by Robin Burdick
Updated over a week ago

FAQs

I Registered but I Still Can’t View Any Nonprofit Profiles

Did you verify your email address?

Written by Robin Burdick
Updated over a week ago

I Just Tried to View a Nonprofit Profile, and I Got a Message that I Need to Register First. Why?

Register now for detailed data on thousands of nonprofits.

Written by Robin Burdick
Updated over a week ago

How Will Registering Improve My Experience on GuideStar?

We want to learn more about you.

Written by Robin Burdick
Updated over a week ago

Does Registering Mean You’ll Start Charging Me for Using GuideStar?

Registration is free.

Written by Robin Burdick
Updated over a week ago