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Account Help
Account Help
How to access products, update account settings, and register an email address with GuideStar.
18 articles in this collection
Written by
Robin Burdick
How to Reset your Password
Written by
Robin Burdick
Updated over a week ago
Create a GuideStar Account
Register an account with GuideStar to access nonprofit information and verify your email.
Written by
Robin Burdick
Updated over a week ago
How to Create an Account on GuideStar
Register your email address with GuideStar to access nonprofit information and verify your email.
Written by
Robin Burdick
Updated over a week ago
GuideStar Account Help
Register with GuideStar, access your account, and update account settings.
Written by
Robin Burdick
Updated over a week ago
Access My Account Settings
How to access products, account settings and license Agreements.
Written by
Robin Burdick
Updated over a week ago
How to Update your Registered Email Address
Your email address has changed, how to update it on GuideStar
Written by
Robin Burdick
Updated over a week ago
Supported Browsers
The browsers that work best with GuideStar products and services.
Written by
Robin Burdick
Updated over a week ago
Try This If You Are Experiencing Technical Issues
GuideStar thinks I'm a bot or I'm having issues updating my Nonprofit Profile.
Written by
Robin Burdick
Updated over a week ago
Contact GuideStar
Still need help?
Written by
Robin Burdick
Updated over a week ago
Update Account Settings
How to Update Your Password
Update your password in account settings.
Written by
Robin Burdick
Updated over a week ago
How to Update Billing Information
Update billing information in account settings.
Written by
Robin Burdick
Updated over a week ago
How to Cancel a Subscription (Update Automatic Renewal)
Update/Cancel auto-renew for product subscriptions.
Written by
Robin Burdick
Updated over a week ago
How to Assign New Users to Product Subscriptions
Assign Users by entering the email addresses of your individual users.
Written by
Robin Burdick
Updated over a week ago
How to Locate Products Purchased
Find products purchased in account settings.
Written by
Robin Burdick
Updated over a week ago
FAQs
I Registered but I Still Can’t View Any Nonprofit Profiles
Did you verify your email address?
Written by
Robin Burdick
Updated over a week ago
I Just Tried to View a Nonprofit Profile, and I Got a Message that I Need to Register First. Why?
Register now for detailed data on thousands of nonprofits.
Written by
Robin Burdick
Updated over a week ago
How Will Registering Improve My Experience on GuideStar?
We want to learn more about you.
Written by
Robin Burdick
Updated over a week ago
Does Registering Mean You’ll Start Charging Me for Using GuideStar?
Registration is free.
Written by
Robin Burdick
Updated over a week ago