To claim your nonprofit profile, you must first create a personal account on GuideStar. We highly recommend you create your account using an email address associated with your organization, as this may grant you immediate access to your profile once you submit your request to claim.

Once you have claimed your nonprofit profile and maintain that profile on an ongoing basis you will have unlimited access to your organization's profile page.

Submit a Request to Claim Your Profile

  1. Sign in to

  2. Click Update Nonprofit Profile at the top of the home page.

  3. Click the yellow Get Started Now button.

   4. Search for your organization by name, Employer Identification Number (EIN), or
       headquarters. Please note, your EIN must be in the following format: 12-3456789.

   5. Fill out a brief form. Please include all applicable information, as this will help us
       verify that you're a legitimate representative of your organization. Note: All fields

with an asterisk must be completed to submit request.

   6. Once you click submit, your information will be sent to our support team, who will
       review your request within 2-3 business days.

Upload Additional Documentation

If your organization does not have a website or you do not have an email address associated with your organization, we will need additional documentation in order to approve your request.

  • Start by clicking Upload Documents Now

  • Note: If you do not have the documents available, you can click on Email me a Request. We will send you an email with a link to upload your documents when you're ready.

  • Click Add A Document to upload either an IRS EIN Issuance Letter or an IRS Issued Letter of Affirmation.

  • Click Submit Request to send your documents to our support staff. We will review your request as quickly as possible and in the order it is received. Watch your email. When approved, we'll send you a link to get started within 3 business days.

What's an IRS EIN Issuance Letter? A confirmation letter that was sent to your organization after being assigned an Employer Identification Number (EIN) with the IRS. See example below:

What's an IRS Issued Letter of Affirmation? A letter your organization request from the IRS to confirm an organization's tax-exempt status or to reflect a change in its name or address. Click here for more information. See example below:

Please note, no other documents, including a Letter of Determination (A letter issued by the IRS when an organization is granted tax exempt status), will meet this requirement.

What if I don't have a Letter of Affirmation? If you do not have a Letter of Affirmation, please contact the Nonprofit Division of the IRS. The IRS has posted instructions for requesting a letter of affirmation at Exempt Organizations-Letter of Affirmation. Although the instructions say you can call, many people have told us they have been unable to reach IRS Exempt Organizations by phone. We recommend sending a letter instead. The webpage outlines what must be included in the letter.

Once you are approved, you will receive and email confirming you now have access to your organization's profile. Sign out of GuideStar and sign back in to reset your permissions.

Watch this video for more information about claiming your organization's profile.

What's Next?

Did this answer your question?