You can now clarify the type of metric you are entering when sharing progress and results metrics in the Platinum Seal.

Once you've selected your metrics, you'll be asked to enter details about each metric. The Metric Type is a way to tell users what category of metric they are viewing. Using the drop down menu, select from one of the five categories.

Each metric type is equally important, and no type is considered better than any other. Below is a brief guide for choosing the applicable metric type.

  • Input - Choose this metric type when the metric refers to resources used for delivering programs. Examples of input metrics include number of donations, amount of revenue, total volunteer hours and staff to client ratios.
  • Output - Choose this metric type when the metric you've selected refers to executing programs themselves. Examples of output metric include number of women served, value of goods distributed and cost per client served.
  • Outcome - Choose this metric type when the metric refers to things that happen as a result of the program after it's complete. Examples of outcome metrics include number of clients who were satisfied with their experience, number of clients whose behavior changed after the program and client recidivism rate.
  • Context - Choose this metric type when the metric refers to creating a better understanding of the circumstances that a programs exists in. Example of context metrics include number of veterans, average income in the area, number of cancer diagnoses in the area.
  • Other - Choose this metric type when the metric describes something other than an input, output, outcome or context.

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